NSE-listed banks, NBFCs, and fintechs deploying artificial intelligence and machine learning across credit underwriting, fraud detection, and customer lifecycle management.
Sectors represented: Financial Services
ALCO/ IC conducted on this platform for several quarters, without Excel or PowerPoint. ❑A query builder to allow end users to get access - controlled data in their respective format directly. ❑AI capabilities are being layered seamlessly - predictive analytics, automation. ❑Built-in governance, security and audit controls which reduces regulatory and operational risk ective format directly.
Time spent on page. . # of re-attempts. . Changes in submitted. information. . Back & forth on. application journey. Fraud Reporting. . Credit bureau. reporting. . Incidence of lender. reported fraud. Visual. . Selfie image checks . # of re-attempts. . Changes in submitted. information. . Back & forth on. application journey. Fraud Reporting. . Credit bureau. reporting. . Incidence of lender.
Real-time. connectivity with Credit Bureaus,. Account Aggregators, Banks, and. third-party data providers for instant. verification. Augmented Human-in-the-Loop. Optimizing critical touchpoints by. digitalizing physical field visits, with t Bureaus,. Account Aggregators, Banks, and. third-party data providers for instant. verification. Augmented Human-in-the-Loop.
Area Under the Curve (AUC). improvement. Multi-Agent Fraud Intelligence. Vision. Document &. image forgery. Text. NLP on bureau &. KYC text. Tabular. Multivariate. anomalies. Graph. Network &. relationship fraud. Identify multivariate anomalies + auto-generate gent Fraud Intelligence. Vision. Document &. image forgery. Text. NLP on bureau &. KYC text. Tabular. Multivariate. anomalies. Graph.
Intelligence as a. catalyst for. Business. Transformation. Aadhar. Achieved. . Data Centralization. . Basic Data. Warehousing. . Ad-Hoc Governance. . Centralization &. Democratization. . Enterprise Data. Repositories. . Robust Governance. . Metadata Management Transformation. Aadhar. Achieved. . Data Centralization. . Basic Data. Warehousing. . Ad-Hoc Governance. . Centralization &.
ML based Smart Scrubbing & multi-language Voice-. based Workflows. . Generative AI use for internal processes. . Low Code/No Code for agile roll out. Experience. . WhatsApp (7+ Services), New Look Internet,Mobile. Banking & Website. ulti-language Voice-. based Workflows. . Generative AI use for internal processes. . Low Code/No Code for agile roll out. Experience. .
Customers. are now increasingly expecting personalised services tailored to their. unique needs, from bespoke financial advice to customised loan. products. Leveraging big data and advanced analytics customers. can be offered personalised experiences that enhance their. satisfaction and loyalty. 1. McKinsey: Building the AI bank of the future loan. products.
AI led people management15. AI led hiring. # of RMs interviewed by AI. -. 4,366 oice AI. -. 11%. 13. Voice + Chat bots. # Bots live. 644. 14. Customer onboarding. % Share on bot onboarded to total onboarded. -32%. AI led people management15. AI led hiring. # of RMs interviewed by AI. -. 4,366. 28. Our Q1 FY27 AI spotlight – Credit.ai. ~50% increase in credit manager productivity in last 2 years.
Process digitisation end-to-end. End-to-End Visibility. Single App: Leads → Applications. → Conversions → Collections. Self-Service UX. Vernacular interfaces for. seamless customer experience. Agile Technologies. AI + Low-Code Platforms nd. End-to-End Visibility. Single App: Leads → Applications. → Conversions → Collections. Self-Service UX. Vernacular interfaces for. seamless customer experience.
Because the current tools which are available in terms of compute power, in terms of data availability. and in terms of tools, whether be it in machine learning or through the AI tools which are currently available to.
AI Call Quality Monitoring,. improved experience and cost to. serve. Credit Assessment. AI Video PD & Income. Assessment (Pilot): faster. underwriting, fraud reduction. Risk & Fraud. Employee and Portfolio. Verification: stronger controls. and auditability and cost to. serve. Credit Assessment. AI Video PD & Income. Assessment (Pilot): faster. underwriting, fraud reduction. Risk & Fraud.